
Turn Real Customer Moments Into Proof That Sells
People trust real experiences faster than polished brand claims. User-generated content helps your business collect, create, and use customer-style photos, videos, reviews, testimonials, unboxings, tutorials, and creator-led content across social media, ads, websites, product pages, and campaigns, so buyers see your offer through voices that feel more relatable and believable.

Why You Need User-Generated Content
Your buyers want proof before they trust the promise. UGC gives them that proof by showing how people actually use, experience, review, and talk about your product or service. It can support stronger social ads, better product pages, more believable campaigns, and a purchase journey that feels less like a sales pitch and more like real-world validation.
Frequently Asked Question
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Brands usually get more UGC by making it easy and worthwhile for customers or creators to share content. This can include review requests, branded hashtags, post-purchase prompts, creator collaborations, product seeding, contests, customer photo uploads, and asking happy customers for permission to feature their content. Bazaarvoice and Hootsuite both frame UGC collection around encouraging customers, creators, and communities to share usable content.
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Yes, but you need the right permission and usage rights before using someone’s content in brand marketing, especially in ads or commercial campaigns. This is one of the most repeated UGC questions from marketers because reposting, ad usage, website placement, and creator content all have different rights considerations.
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The best UGC usually answers buyer doubt. Product reviews, customer photos, unboxings, before-and-after content, tutorials, testimonials, and creator-style videos work well because they show the product or service in real use. Bazaarvoice lists examples like unboxing videos, product reviews, Instagram photos, and how-to tutorials as common UGC formats brands can use.
